Operations Specialist | Secure & Specialised Freight Forwarding

Sydney or Melbourne

Not your typical freight forwarding role.

Join DHL Global Forwarding in a unique opportunity supporting a high-profile, security-sensitive customer with complex international freight forwarding requirements.

Based in Sydney or Melbourne, you’ll gain exposure across our freight forwarding products and services, work with teams across the business, and develop valuable experience within a highly regulated and specialised customer environment.

What you’ll do

- Coordinate and monitor international shipments
- Work with operational teams, transport providers and our Control Tower
- Manage customer enquiries, reporting and purchase order activities
- Troubleshoot operational issues and keep shipments moving
- Deliver against strict service standards and SLAs
- Maintain high standards of accuracy, compliance and confidentiality

What you’ll bring

You’re proactive, organised and customer-focused, with a strong eye for detail. You enjoy solving problems,



working across different teams and want to broaden your freight forwarding experience.

Due to the security requirements of this position, you must be an Australian citizen and able to obtain and maintain a Baseline security clearance. DHL will support you through the clearance process.

- Work within a unique, security-sensitive freight forwarding environment
- Gain exposure across our freight forwarding products
- Build broad, end-to-end freight forwarding knowledge
- Work with teams across a global network
- Genuine career and development opportunities
- Hybrid working following successful onboarding
- Competitive remuneration and perks
- Annual fitness subsidy

Ready for something different?

If you’re looking for a career, not just a job, this is an opportunity to broaden your experience, build specialist freight forwarding expertise and work on an account that is anything but ordinary.

📌 Operations Specialist (Melbourne)
🏢 Dhl Group
📍 Melbourne