Vectura Recruitment Pty Ltd – Moorabbin VIC

Location:

Melbourne South East, VIC Work Type:

Permanent / Full-Time / On-Site (8:30am - 5:30pm Mon-Fri) Salary:

$90,000 - $100,000 + Super (depending on experience)

Vectura Recruitment is seeking a detail-oriented and proactive Fleet Controller to join a high-performing logistics team. This hands-on role is central to daily fleet coordination, driver communication, and client interaction within a fast-paced, service-driven environment.

Key Responsibilities

Coordinate day-to-day fleet movements using GPS tracking tools and dispatch systems

Respond to incoming enquiries from drivers and clients, providing timely support and updates

Process high volumes of transport bookings via phone and email, ensuring scheduling accuracy

Monitor service performance, addressing any delays, issues, or additional charges

Oversee documentation including PODs, pallet movements, detention logs, and job notes

Support driver use of mobile apps, ensuring accurate time and job data is captured

Escalate operational or staffing issues to the Operations Manager when necessary

Collaborate with administration and operations teams to maintain workflow and efficiency

Participate in driver support, training, and service recovery activities as needed





Maintain a strong focus on customer service throughout the transport process

Assist with driver onboarding ensuring all compliance requirements are met

After hours calls and operations on a rostered and as directed basis

Skills & Experience

Minimum 2 years' experience in fleet coordination, managed freight, or logistics operations

Solid customer service focus with proven problem-solving ability under pressure

Proficient in Microsoft Excel, Word, and Outlook

Confident communication skills with sound literacy and numeracy

Familiarity with logistics systems and real-time tracking platforms

Knowledge of compliance requirements including fatigue, mass, load restraint and dangerous goods regulations

Able to work collaboratively across teams and independently resolve issues

Comfortable using mobile driver technology and operational documentation tools

Able to multi-task and perform in fast paced environments

The Opportunity This is a stable, full-time opportunity with a well-established transport group based in Melbourne's southeast. You'll join a collaborative operations environment where your ability to juggle priorities, support drivers, and maintain service standards will be genuinely valued. Ideal for someone with strong hand on coordination skills seeking growth within the logistics sector.

📌 Fleet Controller (Melbourne)
🏢 Vectura Recruitment
📍 Melbourne