Sales Associate ROLEX – Chadstone

We’re seeking passionate and motivated retail professionals to join our team at the ROLEX Boutique at Chadstone. If you’re driven by exceptional customer service, have a passion for prestigious brands and enjoy building meaningful client relationships, this is an exciting opportunity to develop your career with one of the world’s leading specialist watch retailers. About The Hour Glass

The Hour Glass is a specialist watch retailer with over 60 boutiques across the Asia-Pacific region. We represent a carefully curated selection of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Cartier, Hublot, Bulgari, TAG Heuer, Tudor and Breitling. With a growing presence across Australia and New Zealand, we take pride in delivering exceptional experiences to both new enthusiasts and long-time collectors, supporting them throughout their watch journey. The Role

As a Sales Associate at the ROLEX Boutique, you will: Deliver exceptional, personalised customer service and create memorable client experiences. Build and maintain strong client relationships through effective engagement and clientelling. Represent the ROLEX brand with professionalism, knowledge and passion. Work towards and exceed individual and team sales targets. Develop in-depth product knowledge and a strong understanding of the world of horology. Contribute to the overall presentation and daily operations of the boutique.



Participate in ongoing training and development to further enhance your product knowledge and sales skills. This is an exciting prospect for someone who enjoys working in a fast-paced retail environment and is passionate about delivering an exceptional customer experience. What You’ll Bring

A genuine passion for delivering premium customer service. Experience in retail, hospitality or a customer-focused environment. A strong interest in prestigious brands and the ability to engage with clients. A proactive approach to achieving and exceeding individual and team sales targets. Excellent communication and interpersonal skills. A positive attitude, flexibility and willingness to go the extra mile for clients and team members. A genuine interest in watches and the world of horology. Previous experience in premium retail or the watch industry is an advantage. However, we welcome applications from motivated individuals looking to develop their career in specialist retail. Why Join Us?

We offer competitive remuneration, generous commission, a structured learning and development program, and clear opportunities for career progression within a growing international business. You will have the opportunity to work alongside experienced professionals, develop your expertise in the watch industry and represent one of the world's most recognised and respected brands.

📌 Sales Associate (Melbourne)
🏢 The Hour Glass
📍 Melbourne