Job Description

As Branch Manager, you will take ownership of the day-to-day operations of the Karratha branch, ensuring exceptional customer service, operational excellence and strong financial performance. You will lead and develop a team across sales, warehouse and delivery functions while identifying opportunities to grow revenue, strengthen customer relationships and improve branch profitability.

Key Responsibilities

- Lead all branch operations including sales, warehouse, administration and customer service
- Drive sales growth, gross profit and branch performance
- Build and maintain strong relationships with existing and prospective customers
- Coach, mentor and develop Parts Interpreters, Warehouse and Delivery team members
- Manage branch budgets, KPIs and performance targets
- Oversee inventory management and operational efficiency
- Process invoices, credits and warranty claims accurately and efficiently
- Ensure compliance with company policies and workplace health and safety requirements
- Foster a positive, engaged and high-performing team culture
- Deliver exceptional service and solutions to customers across the region





Qualifications

- Previous leadership or branch management experience
- Strong commercial acumen with a proven ability to drive sales and profitabilityExcellent people leadership skills with the ability to motivate and develop teams
- Outstanding communication and customer relationship management skills
- Robust organisational skills, attention to detail and time management
- Sound computer literacy and administrative capabilities
- Workplace Health & Safety knowledge and experience
- A current unrestricted driver's licence
- Experience within automotive parts, auto electrical, air-conditioning, industrial or related sectors will be highly regarded

Additional Information

At Truckline, you're built on values that matter:

- Do the right thing
- Be in it together
- Give a damn
- Get it done

At Truckline, you're never just a number - you'll be part of a supportive, close-knit team working together to connect our people, our customers, and our business every single day.

📌 Store Manager (Karratha)
🏢 Truckline
📍 Karratha