About a.hartrodt

With a proud history spanning more than 139 years, a.hartrodt is an established, family owned international freight forwarding and logistics business. With a global network and a strong commitment to customer relationships, we combine international reach with a personal, people focused approach.

About the Role

We are seeking an experienced and commercially driven Commercial Manager to lead our Customer Service and Sales teams in Brisbane and drive the continued growth of our Queensland business.

Working closely with the Branch Manager and Operations team, you will focus on developing customer relationships, driving new business and building a motivated, high performing team.

Key Responsibilities

- Lead, motivate and develop the Customer Service and Sales teams, driving performance and accountability.

- Set and monitor team objectives, OKRs and commercial targets.

- Drive recent business, grow existing accounts and identify opportunities to expand services through new trade lanes and transport modes.

- Build strong customer relationships through regular sales and service engagement.

- Oversee sales opportunities, customer quotations and tenders in collaboration with relevant teams.

- Work closely with Operations, Branch Management and interstate teams to improve service delivery and business performance.

- Support recruitment, staff development,



business planning and continuous improvement initiatives.

About You

You are a commercially minded leader with a strong customer focus and the ability to bring out the best in people.

Ideally, you will have:

- Previous experience in a senior Sales, Customer Service or Commercial Management role within international freight forwarding.

- Proven people leadership and team development experience.

- Strong commercial awareness and the ability to identify and convert business opportunities.

- Excellent communication, relationship building and organisational skills.

What's in It for You?

- Stability: Join a privately owned global business with more than 139 years of history.

- Supportive Management: Work alongside an approachable management team that values collaboration and open communication.

- National Connections: Work closely with interstate counterparts, sharing knowledge and opportunities across Australia.

- Flexibility: Flexible work-from-home arrangements.

- Great Workplace Culture: A people-focused environment with regular social activities, BBQs, trivia, birthday celebrations and fully funded Christmas celebrations, with partners welcome.

Ready for Your Next Challenge?

If you enjoy leading people, building customer relationships and driving commercial growth, we'd love to hear from you.

📌 Commerical Manager - Freight Forwarder & Customs Agent (Eagle Farm)
🏢 a.hartrodt
📍 Eagle Farm