About the role

We are seeking a professional and welcoming Receptionist to join Bay Medical Specialists on a casual basis. This is an key role, where you will be the first point of contact for our patients and visitors. As our Receptionist, you will be instrumental in creating a positive first impression and ensuring that our clinic operates smoothly and efficiently. This casual position offers flexibility whilst allowing you to become an integral part of our medical team. This role is on-site and requires your presence at our clinic. This Positions will be with a Orthopaedic Practice and also a Cardiology Practice.

We are looking for someone to work 3-4 days a week.

This position will see you traveling to 3 different locations during the week, however you will not travel between these locations in one day.

Capalaba

Sunnybank

Kedron

What you'll be doing

- Welcoming patients and visitors to the practice with a professional and courteous demeanour

- Managing the reception desk, answering phones and directing calls to appropriate staff members

- Scheduling and confirming patient appointments using our appointment management system

- Maintaining accurate patient records and updating medical files as required

- Processing patient check-ins and verifying insurance information

- Handling general enquiries and providing information

- Managing correspondence and administrative paperwork

- Supporting the wider clinical team with general administrative tasks as needed

- Maintaining a clean, organised and welcoming reception area

What we're looking for

- Proven experience working as a receptionist, preferably in a medical or healthcare setting





- Excellent communication and interpersonal skills with the ability to interact professionally with diverse individuals

- Strong organisational abilities and attention to detail

- Proficiency with computer systems and office software applications

- Ability to manage multiple tasks and maintain composure in a busy environment

- Knowledge of appointment scheduling systems and medical office procedures

- A warm and empathetic approach to patient interactions

- Reliability and punctuality, with flexibility to work various shifts on a casual basis

- A genuine commitment to providing excellent customer service

What we offer

At Bay Medical Specialists, we value our staff and are committed to creating a supportive working environment. We offer casual work with flexible scheduling that suits your lifestyle. You will have the opportunity to work in a professional medical practice where your contribution directly impacts patient satisfaction and practice operations. Our team is collaborative and supportive, and we provide a welcoming workplace culture.

About us

We pride ourselves on creating a professional, compassionate environment where both patients and staff are valued. Our team of experienced medical professionals works collaboratively to ensure each patient receives the best possible care and support. We believe that exceptional patient experiences begin at reception, and we are looking for individuals who share our commitment to excellence and patient-centred care.

Apply now

If you are interested in joining Bay Medical Specialists as a Receptionist, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.

📌 Receptionist (Brisbane)
🏢 Bay Medical Specialists
📍 Brisbane