Deliver reliable print performance through expert support, maintenance, and smart solutions. At efex, no two days are the same. You’ll be hands-on across diverse client sites, diagnosing print issues, maintaining devices, and ensuring minimal downtime, backed by a supportive team that values practical problem solving and outstanding service. Who we are:
With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently. Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first - our clients and our team. The Role:
We’re looking for a
Print Technician to join our Brisbane teamfull-time. In this role, you’ll play a key part in delivering high-quality print support across our Managed IT and Print customer base. You’ll be responsible for installations, maintenance, and troubleshooting, ensuring our clients experience minimal downtime and maximum efficiency. Key Responsibilities
Provide
onsite and remote support for print devices and related software Deliver
repairs, installations, and preventative maintenance across a range of devices Build robust relationships with customers through
clear communication and reliable service Ensure all work is completed in line with
SLA requirements and service delivery processes Maintain accurate
job documentation, system updates, and stock management Proactively identify opportunities to
improve service delivery and customer outcomes About You
Proven experience as a
Print Technician or in a similar technical support role Strong experience diagnosing and repairing
multi-function printers and print devices Solid understanding of
print software and troubleshooting Exposure to
IT environments will be highly regarded Experience in
production print environments will be highly regarded Experience working with
Konica Minolta
and
Kyocera devices/solutions will be highly regarded Excellent
customer service and communication skills , with the ability to explain technical issues clearly Strong attention to detail and commitment to
quality outcomes Ability to work independently and as part of a team Current and valid
driver’s licence Blue Card (or ability to obtain one) for working with children What we offer:
Competitive Salary:
We recognize and value your expertise, offering top-tier compensation commensurate with your skills and experience. Birthday Leave: Take a well-deserved day off to celebrate your special day, because we believe in recognizing and celebrating our team members' milestones. Wellbeing leave : take up to two days from your personal leave each year to focus on your wellbeing Wide-ranging, hands-on role across multiple clients and technologies Opportunities to
grow your technical skills in both print and IT environments If you’re passionate about delivering exceptional service and enjoy working in a hands-on technical role, we’d love to hear from you. Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
📌 Print Technician (Brisbane)
🏢 EFEX
📍 Brisbane