CTE-Custom Transport Equipment – Drouin VIC

CTE – Custom Transport Equipment is a premium Australian manufacturer of heavy transport truck bodies and trailers. Based in Drouin, Victoria, we design and build custom-engineered equipment for transport operators who depend on it every day. We are entering an exciting new chapter. With new ownership, a clear growth strategy and the team to deliver it, we are building a stronger, more ambitious business with significant opportunities ahead. We are looking for a technically minded, commercially ambitious person to join our team as Technical Sales Coordinator.

The Opportunity

This is much more than a traditional sales coordination role. It is a genuine entry point into a full sales career, with a structured pathway towards new business development.
Your primary responsibility will be to own CTE's spare parts and repair sales function. You will become the first point of contact for customers requiring spare parts, repairs or refurbishment work, managing enquiries from initial diagnosis through to quoting, job coordination, invoicing and delivery.

Working closely with our workshop, purchasing and administration teams, you will develop a detailed understanding of our products, customers and the transport industry.

Alongside this, you will support our broader sales function, including HubSpot CRM management, prospect research, quoting and targeted outbound sales campaigns. We are looking for someone who wants to learn, take ownership and ultimately become a successful salesperson.

Key Responsibilities

1. Spare Parts & Repair Sales – Your Primary Focus

You will own the customer experience and commercial process for spare parts and repair enquiries.

Act as the first point of contact for spare parts,



repairs and refurbishment enquiries via phone, email and walk-in customers.

Understand customer requirements, undertake initial diagnostics and identify potential solutions.

Work with the workshop and purchasing teams to establish technical requirements, costs and timeframes.

Prepare and deliver accurate, professional quotations with explicit scope, pricing and delivery expectations.

Manage each job from enquiry through to completion, keeping customers informed and proactively addressing delays or issues.

Coordinate invoicing with administration and accounts, and organise dispatch and shipping for parts orders.

Build strong relationships with existing customers through responsive service and reliable follow-through.

Develop proactive sales opportunities within the existing customer base, including maintenance programmes, parts promotions and additional work.

You will also play an important role in supporting and strengthening CTE's broader sales function.

Own HubSpot as CTE's central system for customer, prospect and sales pipeline information.

Maintain accurate, current and actionable CRM records, ensuring every opportunity has a defined stage and next action.

Prepare weekly pipeline reports for the Sales Manager and monthly sales dashboards for the Managing Director.





Research and develop targeted prospect lists covering fleet operators, dealer partners and retail customers.

Support quotation preparation and the management of inbound sales enquiries.

Develop and execute targeted outbound email campaigns, including content, customer segmentation, sequencing and automation.

Identify opportunities to improve sales processes, CRM utilisation and overall sales effectiveness.

About You

We are more interested in your potential than your current job title.

You might be a qualified mechanic, fabricator or tradesperson looking to move into a commercial career. You might already have experience in sales or customer service and want to apply those skills in a technical industry. Or you might have a combination of both.

What matters most is that you are technically curious, naturally good with people, comfortable learning new systems and genuinely motivated to build a career in sales.

We can teach you our products, systems and sales processes. What we are looking for is the aptitude, initiative and ambition to make the most of the opportunity.

What You'll Bring

- Technical aptitude: A background in fabrication, mechanical trades, engineering, manufacturing or a similar technical environment.
- People skills: Confidence communicating with customers, building rapport and handling problems professionally.
- Digital capability: Strong computer and software skills, with the ability to learn new systems independently.
- Organisation: The ability to manage multiple enquiries, jobs and priorities without losing track of the details.
- Initiative: A proactive approach, a willingness to take ownership and the confidence to follow things through.
- Sales ambition: A genui

📌 Sales Coordinator (Drouin)
🏢 CTE-Custom Transport Equipment
📍 Drouin