Payments Analyst Melbourne, Australia Onsite 82000 - 103000 USD + Bi Annual Performance Bonus

My client is a small, experienced team behind some of the fastest-growing platforms in crypto, sports and iGaming and they are looking for a Payments Analyst to support with fiat payments while reporting to the Payment Operations Lead. What you will do

Support the onboarding of current PSPs Build dashboards and alerts covering approval rates Investigate falling approval rates, error codes and routing problems Handle payment escalations from Customer Support and fix recurring issues at source Manage day-to-day relationships with PSPs and payment partners Review deposit and withdrawal conversion and fees by PSP to raise approval rates and lower costs Monitor for suspicious payment activity and adjust fraud rules while keeping friction low for genuine players Produce performance reports and PSP scorecards for leadership, and keep integration and escalation documentation up to date What you will bring

1 to 3 years' experience in payments, fintech, iGaming,



e-commerce or with a PSP A solid grasp of payment flows, APIs, PSPs, acquirers and orchestration across cards, bank transfers and local payment methods Working knowledge of fraud types such as chargebacks, account takeover and mule activity, and of rule and threshold tuning Strong Excel skills (pivot tables, lookups, modelling) and experience with BI and monitoring tools The ability to turn transaction data into clear actions for internal teams and external partners Confidence working across teams and directly with PSP technical contacts A proactive, solutions-focused approach and good judgement under pressure Nice to have

Experience with a payment orchestration platform Local payment methods experience across international markets A track record of launching payments in new markets quickly In-depth knowledge of the online gambling sector This role is based in Melbourne and may involve occasional travel.

📌 Payments Analyst (Melbourne)
🏢 Pentasia
📍 Melbourne