Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Permanent Fixed Term Contract | 12 Months Pay:
$34.28 per hour + superannuation. Join a trusted national brand where your customer service skills truly make an impact. Our
Fyshwick
Service Centre is seeking an experienced
Face to Face Customer Service, Sales & Administration professional
who can hit the ground running and deliver exceptional service to our Automotive Glass customers. If you thrive in a fast‑paced environment, enjoy face‑to‑face interaction, and want a role with variety, this is the perfect opportunity. About the Role
As the first point of contact for our customers, you’ll play a key role in creating a positive experience from the moment they walk through the door. Full‑time hours:
Monday–Friday
Must be flexible to work 8:00am–4:00pm and 9:00am–5:00pm
Ability to work Saturdays when required (overtime paid)
You will be responsible for: Delivering warm, professional
face‑to‑face customer service
Selling of Vehicle Accessory Products
Greeting customers and visitors with a positive, helpful attitude
Managing phone, email and in‑person enquiries
Supporting the Service Centre Manager with daily operations
Updating customers on repair lead times
Conducting basic repair inspections on vehicles
Educating customers on our full range of services
Scheduling repair bookings and managing workflow
Issuing invoices and raising job authorities
Resolving customer concerns and following up queries
About You
We’re looking for someone who brings professionalism, energy and initiative to the team. You will have: Robust customer service experience (face‑to‑face preferred)
Excellent verbal and written communication skills
Professional presentation and a positive attitude
Ability to problem‑solve and create customer‑focused solutions
Strong time management and ability to prioritise in a busy environment
Comfortable with sales and confident in educating customers on additional services
A current driver’s licence (essential)
Full Australian work rights (essential)
Why Join Us?
Supportive, collaborative team culture
Opportunities for growth and development
Competitive hourly rate
Reward & Recognition programs
Work with a respected national brand
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Privacy Policy
and
Terms of Use . Agencies:
O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.