WE'RE HIRING – FEMALE DISABILITY SUPPORT WORKERS

Complex Behaviours | High Support Needs | Mental Health

Location: Brisbane North & Moreton Bay Region

Employment: Casual / Permanent Opportunities

Hours: 25–38 hours per week available

Pay: Generous hourly rates based on experience

Immediate Start Available

About the Opportunity

Charter Care Services is a small, family-run NDIS provider seeking experienced, confident and compassionate female Disability Support Workers to join our team.

We are recruiting staff to provide dedicated, person-centred support to a female participant with complex support needs and behaviours of concern.

This role requires someone who is emotionally resilient, patient, reliable and confident in managing challenging situations while maintaining a calm, respectful and skilled approach.

We are particularly interested in applicants with demonstrated experience in complex behaviours, positive behaviour support and mental health.

Key Responsibilities

- Supporting a female participant with complex behaviours and high support needs
- Follow Positive Behaviour Support Plans (PBSPs) and individual care plans
- Recognising triggers and using proactive behaviour support strategies
- Applying effective de-escalation and emotional regulation techniques
- Providing trauma-informed, person-centred support
- Supporting mental health and emotional wellbeing
- Assisting with personal care and daily living activities as required
- Encouraging independence, choice and community participation
- Maintaining accurate progress notes and incident documentation
- Working collaboratively with the participant's support team and management





Essential Skills & Experience

- Demonstrated experience supporting participants with complex behaviours and behaviours of concern
- Experience supporting individuals with mental health or psychosocial disabilities
- Sound understanding of Positive Behaviour Support Plans
- Strong de-escalation and conflict-resolution skills
- Ability to remain calm, confident and professional under pressure
- Excellent communication, observation and reporting skills
- Ability to establish professional boundaries and build trusting relationships
- Reliability, consistency and a strong commitment to participant safety

Requirements

- Current NDIS Worker Screening clearance or willingness to obtain
- Current First Aid and CPR certificates
- Valid driver's licence and reliable vehicle
- Relevant disability or mental health qualifications highly regarded
- Previous experience in complex disability support strongly preferred

What We Offer

- Generous hourly rates
- Consistent and ongoing shifts
- 25–38 hours per week available
- Supportive, family-run organisation
- Ongoing training and mentoring
- A dedicated management team
- Opportunity to make a meaningful difference in a participant's life

Join Charter Care Services – where quality support, compassion and consistency matter.

How to Apply

Please submit your resume and let us know your availability. Shortlisted candidates will be invited to attend an in-person interview.

For more information, call us on 07 3155 6533

Job Type: Casual

Pay: From $37.60 per hour

Licence/Certification:

- Full Driver Licence (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Disability Support Worker (Brisbane)
🏢 Charter Care Services
📍 Brisbane