Change Manager (Melbourne)

Change Manager (Melbourne)

15 Nov
|
Ntt
|
Melbourne

15 Nov

Ntt

Melbourne

Join our client’s team as a Change Manager and help support the successful delivery and adoption of a major cloud migration. Working across project teams, business stakeholders and technical specialists, you’ll prepare people for new systems, processes and services, and help embed new capabilities into business-as-usual operations.

This is an approximately six-month contract, based in Melbourne CBD with a hybrid working arrangement. A minimum of three days onsite each week is expected.

About the role

You’ll assess the people, process, technology and organisational impacts of project initiatives, then develop and deliver practical change and adoption activities. Your work will help build organisational readiness, support end users and improve the uptake of new capabilities in a health-focused setting.

What you’ll be doing

- Conduct change impact and organisational readiness assessments, identifying risks and required interventions.
- Analyse current and future state processes, prepare process maps, and provide findings, reports and recommendations.
- Develop and implement change management and adoption strategies, plans and activities aligned with project objectives.
- Identify and engage stakeholders across business and technical teams, building relationships that support readiness and adoption.
- Create and deliver clear, audience-appropriate communications, such as newsletters, awareness campaigns, promotional materials and executive updates.
- Facilitate workshops, focus groups, stakeholder consultations and presentations for a range of audiences.
- Design and deliver training programs, evaluate their effectiveness and recommend improvements.
- Develop end-user materials, including user guides, quick reference guides, knowledge articles,



FAQs and process documentation.
- Monitor adoption progress, identify areas needing additional support, and assist leaders to prepare their teams for transition.

What you’ll bring

- At least three +years’ experience in change management, change analysis or organisational change.
- Experience assessing change impacts and organisational readiness and developing change and adoption strategies.
- Knowledge of recognised change management methodologies, frameworks and tools.
- Experience supporting the people side of business process change, technology implementations, system transformations, restructuring or role changes.
- Strong stakeholder engagement skills, including experience facilitating workshops and engagement sessions with diverse groups.
- Experience delivering training and developing high-quality change, training and adoption materials.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and creatively.
- Confidence preparing reports, process maps and practical business improvement recommendations.

Highly regarded

Experience on health-related projects, such as health information systems, patient administration systems, clinical systems or healthcare data platforms, would be beneficial. Familiarity with health service workflows, privacy,



data governance and regulatory requirements is also valued. Working knowledge of Identity and Access Management (IAM), including provisioning, authentication, authorisation, access governance and identity lifecycle management, would be an advantage.

Contract and working arrangements

- Approximately six-month contract: 9 December 2026 to 9 June 2027.
- Location: Melbourne CBD, with a hybrid working model and at least three days onsite each week.
- Hours: 8 hours per day, 5 days per week.
- If you’re an experienced change professional who can turn complex transformation into clear, practical support for people and teams, this role offers the opportunity to contribute to an important initiative within a health-focused government agency.

Join our growing global team and accelerate your career with us. Apply today.

For more information about this or other opportunities, please contact Aasifa Ruhani. Please quote our job reference number 681330.

About us

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

📌 Change Manager (Melbourne)
🏢 Ntt
📍 Melbourne

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