This role is demanding, and that’s what makes it rewarding for the right person.

Willow Workspaces & Fulfilment is a growing 3PL in Roselands. We handle warehousing and order fulfilment for a portfolio of fast-moving brands. We’re looking for a Warehouse 2IC to work alongside the Warehouse Manager, keep the floor running at pace, and step up when the manager isn’t there.

You’ll start casual and move to a permanent full-time role. We’re hiring for the long term and want someone we can develop into a bigger role as we grow.

The reality of the role

- It’s physical. You’ll be on your feet all day, lifting, moving stock, picking, packing, hand wrapping pallets and driving a forklift.
- It’s process-heavy. Every client has its own rules for packing, labelling, inserts, carriers and returns. You’ll need to learn them quickly, remember them and follow them every time. Lots of communication with our clients.
- It’s fast and it has to be accurate. Speed without accuracy is no use to us, and neither is accuracy without speed. We need both.
- It’s never just one thing. Receiving, dispatch, stock counts, client requests and problem-solving can all land on the same day. You’ll need to prioritise and keep things moving without dropping anything.

What you’ll do

- Pick, pack and dispatch orders accurately to client SLAs
- Receive inbound stock and check it against paperwork
- Operate a forklift for put-away, replenishment and container work




- Follow and enforce client-specific processes and SOPs
- Run stock counts and fix discrepancies
- Support and guide casual staff, and lead the floor when the manager is away
- Spot problems early and fix them or escalate them

You must have

- A current forklift licence (LF). Applications without one will not be considered.
- Warehouse experience, ideally in 3PL, e-commerce fulfilment or another fast-paced environment
- A strong work ethic. You don’t stop when the boss walks away.
- High attention to detail. You notice when something is wrong and you fix it.
- The ability to learn complex processes quickly and follow them consistently
- High integrity. You own your mistakes and do the right thing when no one’s watching.
- Reliability. You turn up on time, every time.

Don’t apply if:

- You want a cruisy job or are just filling in time
- You’re happy with “near enough is good enough”
- You get flustered when juggling several tasks
- You don’t have a forklift licence

What you get

- $70,000 base + super
- A clear path from casual to permanent full time
- Real growth opportunities. As we expand, the right person will grow with us.
- A small, hardworking team where your effort is noticed
- An easy-to-reach Roselands location

Pay: Up to $70,000.00 per year

Licence/Certification:

- Forklift Licence (Required)

Work Location: In person

📌 Warehouse 2IC – Roselands
🏢 Willow workspaces and fulfillment
📍 Roselands