Job Type: Full-time

Join an insurance broking team as a General Insurance Broker, supporting clients across the full policy lifecycle. You will build strong client relationships while providing responsive advice, managing policy requirements and delivering high-quality customer service across inbound and outbound communications. This is a fully remote, work-from-home role. Key responsibilities Handle inbound and outbound client calls with confidence and professionalism Answer policy queries and provide transparent information to clients Take accurate quote details and coordinate policy quotations Process policy endorsements and renewals efficiently Follow up clients to progress enquiries,



quotations and renewals Maintain accurate client and policy records Support the delivery of timely, reliable service across general insurance products What we're looking for Experience as a general insurance broker Confidence handling inbound and outbound client calls Strong customer service and relationship-building skills Friendly manner and clear communication style Commercial lines experience, particularly with trucks, plant and machinery, or business packs, is highly regarded Steadfast Insight or SCTP experience is advantageous #J-18808-Ljbffr

📌 Insurance Broker (Canberra)
🏢 Insure Group
📍 Canberra