Job Description

At Smiths Detection, we help make the world a safer place. As a global leader in threat detection and security screening technologies, we provide advanced solutions that protect airports, ports, borders, defence facilities, and critical infrastructure worldwide.

We are currently seeking a Field Service Engineer to join our service team based in Cairns, Queensland. This is an exciting prospect for a hands-on technical professional who enjoys troubleshooting, working autonomously, and travelling to customer sites while delivering exceptional customer service.

Please note: Due to customer security requirements and the need to obtain relevant security clearances, applicants must hold Australian Citizenship or Permanent Residency at the time of application.

About the Role

As a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and support of our industry-leading X-ray and trace detection systems across Cairns and surrounding regional locations.

This role offers a high degree of autonomy, exposure to cutting-edge technology, and the opportunity to work closely with a diverse range of customers in aviation, government, defence,



and critical infrastructure sectors.

Key Responsibilities
Service, troubleshoot, maintain, and repair X-ray and trace detection systems at customer sites
Perform preventative and corrective maintenance activities in accordance with service agreements
Diagnose electrical, electronic, mechanical, and software-related faults
Replace and repair components including motors, belts, sensors, rollers, and mechanical assemblies
Install, commission, and configure current equipment
Provide onsite and remote technical support to customers
Complete service reports, maintenance records, and field documentation
Participate in an on-call support roster when required
Travel across Cairns, regional Queensland, and remote customer locations, including overnight stays
Build strong customer relationships through responsive and qualified service
Collaborate with colleagues, subcontractors, and internal stakeholders to ensure service excellence
Contribute to continuous improvement initiatives and knowledge sharing within the team

📌 Field Service Engineer Cairns
🏢 Smiths Detection
📍 Cairns