We're looking for experienced Senior Restoration Technicians to join our restoration teams.

This is a hands-on senior job. You will run difficult insurance claims, lead large jobs, look after customers and manage communication with the people involved in each job.

What You Get
Circa $100,000 to $120,000 total earnings per year, depending on bonuses, on-call work, call-outs and approved extra hours
Performance bonuses based on agreed results
Rostered on call daily allowance
At least four hours pay for each separate call-out
Company vehicle and fuel card
Phone, tools, uniform and PPE supplied
Steady full time work

The Work
Lead large, difficult or high-risk insurance restoration jobs
Run water, mould, sewage, fire and other claims from start to finish
Lead crews and make sure the work is done safely and properly
Train and induct technicians and current starters
Work from building assessment and hygienist reports
Use truck mount, water extraction and drying equipment
Review scopes, photos and reports before they are sent
Help managers with quality checks, coaching and job problems
Manage communication with customers, insurers, assessors, builders, hygienists and office staff
Keep everyone updated and handle complaints,



delays or changes to the job professionally
Join the after-hours on-call roster
Help with interstate and CAT jobs when required

What We Need
Strong experience in restoration, building or a related trade
Able to run large or difficult jobs without close supervision
Previous on-call or after-hours experience
Experience training or mentoring an apprentice or new starter
Strong, demonstrated customer service skills
Able to manage communication with customers, insurers, assessors, builders and office staff
Calm under pressure and able to make good decisions on site
Able to check reports, photos and scopes for mistakes
Comfortable using a phone, tablet and job apps
A current Australian driver's licence
IICRC WRT or similar training is preferred

Career Growth

This role can lead to a Restoration Manager or regional leadership position for someone who can run positive jobs, develop people and keep the team moving.

Apply Now

Send us your resume and tell us about the restoration or building work you have done. We would also like to hear about a difficult job you led, someone you trained and how you looked after provided a positive customer service experience.

📌 Senior Restoration Technician Carrum (Australia)
🏢 Recognized
📍 Australia