Job Description

About the prospect

Located within the Provost portfolio, the Online Strategy Unit (OSU) drives the creation and implementation of a transformative vision for online education programming through strategic leadership and oversight of the growth and expansion of the University’s online learning programs.

Building on Griffith’s already well-recognised synchronous and hybrid online offerings, the Unit is developing a suite of degrees in partnership with all Academic Groups for delivery in a cutting edge, high quality, technology-enabled and student-focused learning design model.

Key Responsibilities

We are seeking a proactive and student-focused Program Delivery Officer to support the successful delivery of Griffith Go programs. In this role, you will help ensure a high-quality experience for students by coordinating key elements of program delivery, including:
Providing student learning administration
Implementing student engagement strategies
Supporting student outcomes and success
Responding to learning-related enquiries
Coordinating student learning analytics and leveraging data to provide effective student support, interventions, and comprehensive reporting.





You will play a critical role in supporting student retention and achievement by providing timely, expert responses to student enquiries and using learning analytics to track progress, identify risks, and engage relevant stakeholders in supporting student success.

The Program Delivery Officer also contributes to continuous improvement initiatives, helping to enhance academic administration through cutting-edge and responsive work practices.

About you
Hold a degree with subsequent relevant experience in student program support/engagement/success (preferably for online students), or an equivalent combination of relevant experience and/or education/training.

What we can offer

This is a continuing chance based at the Logan campus. As Griffith is a multi-site University you may be required to work across other locations.

Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary

HEW 6 – Base range - $94,966.18 - $101,295.51 + 17% super. Full package range - $111,110.42 - $118,515.75.

📌 Program Delivery Officer Meadowbrook (Australia)
🏢 Griffith University
📍 Australia