Job Description
/n Description/n/nJob Summary:/nServes as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location./n/nIn this role, you will make an impact in the following ways:/n/n
Create basic work orders in required systems/n
Raise purchase orders and process supplier invoices to AP/n
Process customer invoices in the system/n
Enter training records for the service team/n
Assist at Service Reception when required/n
Answer branch calls/n/n/nResponsibilities/n/nTo be successful in this role you will need the following:/nCompetencies:/n/n
Interpret key financial indicators to support business decisions/n
Communicate clearly across diverse audiences/n
Direct, delegate, and remove obstacles to achieve outcomes/n
Build trust through honesty, integrity, and authenticity/n
Resolve conflict effectively and professionally/n




Diagnose faults using troubleshooting processes and service tools/n
Use electronic service tools to maintain, diagnose, and resolve issues/n
Escalate technical issues efficiently and document findings/n
Assess warranty eligibility and submit accurate claims/n
Value and embrace diverse perspectives and cultures/n/nEducation, Licenses, Certifications: /n High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations./n This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
/n Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience./n/nQualifications/n/n./n/n/n

📌 Service Administrator Perth
🏢 trabajo au
📍 Perth