The Role

This is a hands-on, customer-facing role for someone who takes pride in accuracy, organisation and outstanding service. You’ll keep the branch running efficiently, from stock and warehouse management through to supporting customers and sales staff with their product needs.

Key Responsibilities
Manage branch purchasing requirements and maintain sufficient stock levels
Pick and pack customer orders, including preparing courier and transport documentation
Check picked orders, process invoicing and manage branch transfers accurately and efficiently
Operate a high reach forklift safely to put away, retrieve and move stock at height
Follow inventory control procedures and warehouse management standards
Maintain shelving, stock presentation and cleanliness across designated areas
Build strong customer relationships and proactively identify their needs
Give accurate product advice based on customer requirements and specifications
Work closely with Sales Representatives and management to support customer demand




Liaise with Sales and Technical staff so customers get timely feedback and updates
Assist with general warehouse duties, stocktakes and housekeeping
Comply with workplace health and safety procedures at all times

Essential Requirements
Current High Risk Work Licence to operate a high reach forklift (LF class), with proven experience operating high reach/reach trucks in a warehouse environment
A valid driver’s licence
Previous experience in a warehouse, trade counter or branch operations role (building/construction industry experience highly regarded)

About You
Solid organisational skills and excellent attention to detail
Positive physical fitness, as the role involves lifting, picking and packing stock
Strong communication skills and a customer-first attitude
Ability to work independently and as part of a team
Basic computer literacy for order processing and invoicing systems

Applications from candidates without a current high reach forklift licence cannot be considered.

📌 Warehouse & Branch Operative Seven Hills (Australia)
🏢 Durotech Industries
📍 Australia