About the role

Support the smooth coordination of customer enquiries, follow-ups and bookings while working closely with technicians and management. This role requires a proactive, organised professional who can manage competing priorities and maintain accurate records.

Key responsibilities
Manage customer follow-ups and secure bookings.
Coordinate closely with technicians and management to support efficient service delivery.
Maintain accurate records and documentation.
Manage multiple responsibilities while prioritising time-sensitive tasks.
Communicate professionally with customers and internal stakeholders by telephone and other channels.
Contribute to a team-oriented team workplace through initiative and accountability.

What we're looking for
Strong communication and organisational skills.
Ability to multitask and prioritise responsibilities.
Excellent attention to detail and accurate record keeping.
Confident and professional telephone manner.
Proactive approach to customer follow-ups and securing bookings.
Ability to work closely with technicians and management.
Robust sense of accountability, initiative and teamwork.

📌 Receptionist / Service Administrator Somerton
🏢 Australian Auto Refrigeration
📍 Somerton