Stock Controller/Customer Experience Manager

Warrnambool Toyota is an award winning and benchmark achieving dealership. We now have an exciting chance available to join us in our quest to achieve our long term visions and goals in excellence.

If you have a passion for providing the best Customer Experience possible on offer then read on.

This role encompasses two main roles with both being as significant as the other.

The Stock Controller role carries out a range of duties including but not limited to ordering, sourcing and monitoring vehicle stock direct from Toyota, as well as invoicing, processing transactions, it also encompasses scheduling deliveries with the sales, service and detailing departments. This requires someone with great self organisational skills but also able to communicate with a group of people.

The main focus of the Customer Experience role within the Dealership is to drive Satisfaction process across all areas the Dealership and is the "Information Hub" of the Dealership.



In this area will possess the ability to inspirationally lead our dealership departments and your colleagues with and ability to provide meaningful written reports, professional advice, liaison and consultation in all areas of providing the best guest experience.

The role is both exciting and busy and you will need excellent communication skills with both guests and colleagues. Proficient skills in word, excel, office and e-mail are required as is attention to detail.

Your role will be acting as an ambassador of Warrnambool Toyota and Toyota Australia amongst their fellow team members and the wider community.

Our staff enjoy excellent working conditions, so you can expect:
Competitive rate of pay
Company supplied uniform
State of the art facilities
Formal training
Workplace Social Club

If you meet all the expectations and would like to be considered for this outstanding chance please apply with your cover letter and resume direct through Seek.

Kind regards
Mr. Matthew Burgess
Dealer Principal

📌 Stock Controller / Customer Experience Manager Warrnambool
🏢 South West Auto Group
📍 Warrnambool