Job Description
/nAirnorth has an exciting prospect for a Customer Contact Consultant to join our team./nReporting to the Reservations and Customer Support Manager, you will be responsible for arranging reservations and bookings for our valued customers whilst maintaining a high level of excellent customer service./nRESPONSIILITIES:/n/n
Processing bookings and issuing tickets to meet our customers’ requests including our corporate clients;/n
Providing accurate information on all aspects of reservations to Travel Agents and other industry partners;/n
Answering queries and processing bookings generated via our website;/n
Ensuring reservations-related paperwork and queues are actioned accordingly;/n
Processing of pre-paid excess baggage;/n
Ensuring passengers are aware of schedule changes and delays./n/nSKILLS &
EXPERIENCE:
/n/n




Excellent time management and communication skills/n
High level of customer service delivery/n
Data entry experience/n
Willingness to work within a team workplace/n
Enthusiasm and confidence/n
Experience with Amadeus, fares and ticketing or previous positions within the travel industry will be highly regarded./n/nWhy Join Airnorth?/n/n
Exclusive Travel Perks – Discounted domestic and international airfares./n
Lifestyle Advantages – Enjoy discounted health insurance, gym memberships, and access to an employee assistance program./n
Growth & Development – Be part of a team where you impact commercial success./n/n/n

📌 Customer Contact Consultant Darwin
🏢 trabajo au
📍 Darwin