About the role

Provide outstanding customer service and support to trade customers. Assist with order processing, quotations, stock control and general branch operations. Pick, pack and dispatch customer orders accurately and efficiently. Deliver products to customers in a protected and professional manner when required. Maintain a clean, safe and organised warehouse and branch workplace. Support all areas of the business as part of a collaborative team.

Key responsibilities
Provide outstanding customer service and support to trade customers
Assist with order processing, quotations, stock control and general branch operations
Pick, pack and dispatch customer orders accurately and efficiently
Deliver products to customers in a protected and professional manner when required
Maintain a clean, safe and organised warehouse and branch workplace




Support all areas of the business as part of a collaborative team

About you
Minimum availability of 20 hours per week
Current C Class Driver's Licence
Reliable, punctual and able to work independently
Positive attitude with strong communication and customer service skills
Physically capable of performing warehouse duties and manual handling tasks
Willingness to obtain a Forklift Licence
Ability to work as part of a close-knit team
Plumbing industry experience or product knowledge (desirable)
Experience in wholesale, trade sales, warehousing or customer service environments (desirable)
Current Forklift Licence or willingness to obtain one (desirable)

📌 Branch Assistant Mansfield
🏢 Tradelink
📍 Mansfield