Discover a career fuelled by possibility at Travel + Leisure Co. If you love meeting recent people and have an enthusiastic approach to delivering excellent customer service, join our Dunsborough team as a Guest Experience Hosttoday! Multiple full time positions available!
How You’ll Shine?
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department related paperwork
Using all communication equipment including telephones, facsimiles and computers
Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
Clearly articulate the benefit of traveling within Travel & Leisure's community
Meet targets and KPI's as set by the business
What You’ll Bring
To be successful in this role, you will be:
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Opera) advantageous
Have the ability to recognize and solve problems in the workplace
Must be able to work a flexible schedule between 7:00am - 3:00pm, 11:00am - 7:00pm and 3:00pm to 11:00pm, including evenings, weekends, public holidays, and school holidays.
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many perks on offer include:
Discounted hotel stays across the world
Subsidised Private Health Insurance (upon successful completion probation period)
Career development funding
Base hourly rate coupled with performance based incentives
Monthly, Quarterly and Yearly Recognition Programs
📌 Guest Experience Host Dunsborough (Australia)
🏢 Travel + Leisure Co. International
📍 Australia
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