Business Analyst (ServiceNow experienced)
Australia – VIC
Melbourne – All locations
CBD & Inner Suburbs

Added Monday 26th of August 2024 12:30:00 PM

Lead ServiceNow Consultant
We are currently seeking an experienced Lead ServiceNow Consultant to work closely with our client to understand their needs and challenges relating to a ServiceNow implementation. You will be responsible for gathering requirements, designing and implementing end-to-end ServiceNow solutions and must be comfortable with face-to-face stakeholder interactions. In addition to this, you will have experience leading teams. This role will require you to work onsite from Melbourne CBD a minimum of 4 days a week.

This is a 12-month daily rate contract.

Role Responsibilities:
Gather requirements and collaborate with the client to understand their business processes and needs




Provide technical leadership to developers when designing and configuring ServiceNow solutions for clients to address their needs
Provide guidance and recommendations on best practices for implementing and optimizing ServiceNow

Role Requirements:
Experience with ServiceNow in a lead role
Experience leading a team of developers and providing technical leadership
Solid understanding of ITSM and CMDB
Hands-on experience with the implementation of the ServiceNow platform, including configuration, customization, and administration
Must be consultative with the ability to push back on the client around ServiceNow capabilities and limitations
Excellent communication and interpersonal skills
J-18808-Ljbffr
J-18808-Ljbffr

📌 Business Analyst Servicenow Experienced Melbourne
🏢 Milestone It
📍 Melbourne