Healthcare It Service Desk Analyst 1st Line Support Yarra Park (Australia)

Healthcare It Service Desk Analyst 1st Line Support Yarra Park (Australia)

14 Nov
|
Mercy Aged and Community Care
|
Australia

14 Nov

Mercy Aged and Community Care

Australia

Mercy Health is seeking a Service Desk Analyst to join the Technology Support Group in Melbourne area. You will provide first-line IT support by phone and onsite to Mercy Health staff and facilities, helping resolve incidents and service requests across multiple sites.

Working with clinical and business teams, you’ll contribute to a quick-paced IT service setting, using Service Now or similar ITSM tools, and applying ITIL best practices. In office presence at the Richmond location is required.
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📌 Healthcare It Service Desk Analyst 1st Line Support Yarra Park (Australia)
🏢 Mercy Aged and Community Care
📍 Australia

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