Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
Attend service training courses and work toward completion of UIH Skilled Certificate to build competence in providing technical assistance and support to our customers;
Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
Other tasks assigned by supervisors.

Requirements
Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;




Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
Attend service training courses and work toward completion of UIH Skilled Certificate to build competence in providing technical assistance and support to our customers;
Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
Other tasks assigned by supervisors.

📌 Customer Service Engineer Melbourne
🏢 United Imaging Healthcare
📍 Melbourne