14 Nov
|
Virtual Coworker
|
Sydney
14 Nov
Virtual Coworker
Sydney
Manage customer and therapist enquiries through email, Instagram and other online platforms.
Follow up with potential therapists who have expressed interest in joining the client's platform and encourage them to complete their registrations.
Monitor outstanding enquiries and registrations, ensuring consistent follow-ups.
Make outbound phone calls when email follow-ups receive no response.
Download and manage leads generated through Meta advertising campaigns.
Maintain and update Excel spreadsheets to track therapist registrations, customer enquiries and outstanding follow-ups.
Review therapist profiles on the client's app/admin platform, checking registration details and profile completion.
Assist therapists with completing their profiles, including uploading photos, adding services and completing verification requirements.
Provide general administrative and customer service support as required.
📌 Customer Service Assistant For A Beauty And Wellness Company In Australia Home Based Part Time Sydney
🏢 Virtual Coworker
📍 Sydney