Account Manager – Commercial Plumbing | National Clients | VIC-Based Role

Join one of Australia's fastest-growing commercial plumbing providers. CAB Plumbing delivers essential plumbing services across Victoria, New South Wales and Queensland, servicing tier-one clients across property, retail, banking, education and government.

We're looking for a confident, solutions-focused Account Manager to join our VIC office. You'll run your own portfolio of client accounts and lead the field technicians who deliver the work, from reactive call-outs to quoted and preventative programs.

About us

With a team of 60+ field and office staff, CAB Plumbing has built a robust reputation for reliability, performance and transparent communication. Our Thomastown HQ is the heart of our national operations.

The role
Own a portfolio of key commercial and national accounts (VIC focus): the main point of contact for clients and facility managers
Manage and lead field technicians and subcontractors: allocate work, set expectations and check quality and compliance
Oversee reactive, quoted and planned maintenance works from creation through to completion and invoicing




Coordinate job flow in Simpro and client portals such as Corrigo: scheduling, updates and client communication
Review quotes, follow up approvals and grow your accounts
Monitor KPIs and SLAs, report performance to clients, and resolve escalations quickly
Work closely with our scheduling, quoting and finance teams to keep jobs, margins and invoicing on track

What you bring
Experience in account management, client coordination or service delivery (plumbing, trades or FM ideal)
Experience leading or coordinating field teams and subcontractors
Knowledge of job management systems (Simpro highly regarded)
Solid communication and organisational skills; proactive and calm under pressure
A trade background or plumbing knowledge is highly regarded
Current driver's licence

Salary $130,000 to $150,000 plus super

Company car, phone and laptop

Your own client portfolio, with real autonomy and an experienced leadership team behind you

A growing national business with a local team feel, and room to grow as we expand along the east coast
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📌 Account Manager – Commercial Plumbing Melbourne
🏢 CAB Plumbing
📍 Melbourne