PAGE Institute is a leading Brisbane-based Registered Training Organisation (RTO) delivering nationally recognised qualifications in Hospitality and Commercial Cookery to domestic students. Driven by solid and consistent growth over recent years, we pride ourselves on providing exceptional educational experiences for our students and building valued partnerships with industry employers.

The role

We are seeking an energetic, proactive, and detail-oriented Administrative Assistant to join our team-oriented administration team. In this role, you will play a key part in supporting day-to-day operations and student administration. Prior experience within a domestic or CRICOS RTO is highly regarded, but not essential—we welcome motivated candidates eager to learn and make a meaningful impact.

Your main responsibilities will include:
Assisting in onboarding students
Maintaining up to date student records including student details, results, attendance, and fees.
Managing student enquiries relating to academic progress, course attendance, fees and student conduct
Providing quality student service over the phone, via email and in person
Handling and coordinating calendars for trainers and students




Assisting trainers with assessment printing and other workplace documents
Assisting the compliance team with quality check on student files including student assessment records
Scheduling and confirming meetings
Ensuring file organisation is based on office protocol
Using our internal student management system to record data
Providing ad hoc support around office as needed
Assisting in building recent processes to streamline daily operations
Previous RTO experience (working for domestic or CRICOS RTO) will be a bonus not necessary

The right candidate must:
have an ability to multitask, take initiatives and prioritise daily tasks
have strong interpersonal, customer service and communication skills including written and verbal
have pleasant phone manners
be proficient in Microsoft Office suite
be proficient in using Google suite
be knowledgeable in reports creation and Google spread sheets
be reliable, quick learner and a team player
have willingness to learn

This role includes the following benefits:
career progression
learning and development opportunities
generous salary package
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📌 Administrative Assistant Brisbane
🏢 PAGE Institute
📍 Brisbane