The Rugby World Cup Australia (RWCA) is proud to deliver one of the world’s most iconic sporting events — the Rugby World Cup 2027 (Men’s). More than a tournament, it’s a celebration of Rugby’s spirit, Australia’s culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is excited to offer an prospect for a Stakeholder Ticketing Lead to play a pivotal role in delivering the Rugby World Cup 2027 ticketing program. Based in our Sydney office, this position oversees B2B sales and ensures an exceptional end-to-end ticketing experience for stakeholders across Australia and internationally.

Key responsibilities include but are not limited to:
Stakeholder Sales
Lead the B2B stakeholder ticket sales program across all phases, supporting delivery of key commercial objectives.
Manage and develop two Stakeholder Ticketing Coordinators, contributing to a high performing ticketing team.
Prepare explicit reporting for Senior Management, including forecasts,



sales analysis, and stakeholder insights.
Oversee all stakeholder payment tracking and reconciliation, ensuring accuracy and timely issue resolution.
Stakeholder Management
Build and maintain strong relationships with domestic and international stakeholders to drive sales outcomes.
Collaborate effectively with internal teams, fostering a positive and integrated working workplace.
Serve as the primary escalation point, delivering professional, solutions focused customer service.
Develop and deliver stakeholder communications, guides, training, and event time support.
Ticketing Operations
Oversee operations and account management within the Client Ticket Portal, ensuring a seamless stakeholder journey.
Maintain data accuracy and drive continuous improvements across processes and system functionality.
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📌 Stakeholder Ticketing Lead Sydney
🏢 Rugby World Cup Australia
📍 Sydney