The Company

Our client is a prestigious global employer and a leader in the international Logistics market. They provide a secure, secure work environment that will also challenge and stretch your experience.

The Role

You will manage airfreight shipments and the day-to-day coordination of in-house operations. Crucially you will be the main liaison for customers and deliver consistently outstanding service both internally and externally.

This is a long term Temp role with full time working hours and a couple of hours on Saturday mornings due to the nature of airfreight.

Hours

Monday to Friday 10am - 6pm

Saturday 9-11am

Work From Home flexibility is on offer once training period is complete

Responsibilities
Liaise with Gateway daily to resolve service related issues.
Deal with Accounts daily to have the customer bond balances/ payments
Update shipment status, advise sales leads to Sales/customers
Pre-alert shipments, forward documents for clearance ? duty exempt to Gateways.
Provide technical and expert support to commercial team members




Compute and offer spot or special lane pricing to sales
Update customers daily about shipments status
Liaise with overseas agents to get billing, shipment arrivals information, and special shipments request.
Deal with Airlines for offnet shipments
Send Routing requests and resolve shipments problems
Obtain spot rates or special lane pricing from origin agents

Essential Skills
Minimum 12 months experience in Express Airfreight, Freight Forwarding or Airline Cargo
DG certification (beneficial)
Proven customer service ability
Excellent communication/ interpersonal skills
Outstanding work ethic

Salary

Competitive hourly rate with applicable penalties for Saturdays

Location

Mascot (with WFH available)

Additional information
Versatile schedule with WFH - rotational saturday may be required
Large multinational working in the Express Air Freight team
You will love working with customers and liasing with internal teams
J-18808-Ljbffr

📌 Import Air Freight Sydney
🏢 PATH4 Group
📍 Sydney