Join Wingboy Parramatta as our Restaurant Manager. You’ll own the day-to-day running of the venue, leading the team and delivering excellent service, solid customer experience and compliance. You’ll work with head office to hit store KPIs, keep standards high and build a team people want to work in. This is a full-time role and a outstanding next step for a hospitality leader who wants to grow with a fast-moving brand.

Key responsibilities
Work towards achieving store KPIs and identify ways to improve operations
Supervise task completion and operational performance across every shift
Lead by example in delivering outstanding customer service, in-venue and online
Follow up on customer feedback and complaints, including emails and online reviews
Manage stock purchasing and inventory
Manage rostering, timekeeping, breaks and attendance records
Recruit, train, mentor and review the team,



including performance management
Manage cash reconciliation, tips, petty cash, float and takings
Maintain hygiene, food safety, WH&S; and company policy compliance
Monitor cleanliness, presentation and equipment, and arrange maintenance
Manage bookings, large functions and special events
Implement operational changes when necessary
Foster a positive morale and an enjoyable working environment

About you
Self-driven and results-oriented, with a focus on quality and business performance
A forward planner who critically assesses your own performance
Mature, credible and comfortable managing all levels of staff
Reliable, tolerant, determined and an empathetic communicator
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📌 Restaurant Manager, Wingboy Parramatta Sydney
🏢 Wingboy
📍 Sydney