Sydney Product Operations Lead: Incident Response

Sydney Product Operations Lead: Incident Response

14 Nov
|
UST Global
|
Sydney

14 Nov

UST Global

Sydney

UST seeks a Product Operations Lead in Sydney to safeguard Production, guide incident responses and build a world-class L1 support capability. The role bridges technical operations, customer-facing teams, and executive leadership with a robust emphasis on process, metrics, and communication.

You will establish SOPs, drive MTTA/MTTR KPIs, mentor a high-performing team, and collaborate with DevOps/SRE to optimize monitoring and triage. Adaptable hybrid work and health advantages offered.
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📌 Sydney Product Operations Lead: Incident Response
🏢 UST Global
📍 Sydney

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