14 Nov
|
SRAI Enterprise
|
Sydney
14 Nov
SRAI Enterprise
Sydney
SRAI Enterprise Pty Ltd
Position: Cleaning Services Manager
Position Type: Full time
Location: Roseland NSW 2196
Salary: AUD 80,000 – AUD 90,000 excluding superannuation
About Us
SRAI Enterprise Pty Ltd is a cleaning services company committed to delivering reliable, efficient and high-quality cleaning solutions. We focus on service standards, customer satisfaction and safe working environments.
About the Role
We are seeking a Cleaning Services Manager to oversee daily operations, coordinate staff and resources, maintain service quality and support business growth.
Key Responsibilities
Plan, organise and coordinate daily cleaning services across client sites.
Develop and implement operational procedures, service standards and quality controls.
Recruit, train, supervise and evaluate cleaning staff; prepare rosters and allocate duties.
Oversee procurement, stock levels and use of cleaning supplies and equipment.
Conduct site inspections, monitor service quality and resolve operational issues.
Manage client enquiries, complaints and relationships, and implement customer service policies.
Prepare and monitor operational budgets, expenditure and service records.
Ensure compliance with workplace health and safety and relevant industry requirements.
Promote services, identify business opportunities and support client retention.
Coordinate workforce requirements and schedules to meet contractual obligations.
Skills and Qualifications
Relevant Diploma or higher qualification in business, management or a related field, or equivalent relevant industry experience.
Relevant experience in cleaning services, facilities services or operational management.
Strong leadership, workforce coordination and customer service skills.
Knowledge of cleaning procedures, equipment, chemicals and WHS requirements.
Ability to manage budgets, schedules, service standards and multiple client sites.
What We Offer
Competitive remuneration plus superannuation.
Ongoing full-time role in a supportive skilled workplace.
Prospect to contribute to operational improvements and business growth.
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📌 Cleaning Services Manager Sydney
🏢 SRAI Enterprise
📍 Sydney