What You’ll Do
Mentor a small team and be the IT point of contact for senior business stakeholders.
Configure workflows, manage APIs/middleware, resolve complex data-sync issues.
Turn business requests into technical options before build begins.
Run technical projects, from scoping and vendor coordination to testing and go-live.
Champion clean data, access controls, and master data standards across connected platforms.
Pilot practical AI and workflow use cases with proper safety, privacy, and guardrails in place.

About you
Solid hands-on admin and configuration experience with a contemporary SaaS CRM or core business platform
Tech project delivery exp - SDLC + structured approach
SAAS / CRM experience: Zoho One / Zoho CRM or Salesforce or Dynamics 365 /LMS/AMS platforms also relevant
Valuable grasps of integration layer APIs, data flows, and middleware
Experience with data quality and governance improvement projects
Experience in NFPs, member bodies, education, or healthcare is a plus.

Why Join?
Tax free packaging allowances
Genuine autonomy to shape systems, integrations, and recent AI initiatives
Friendly organisation whose work makes a real difference
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📌 Business Systems Lead Sydney
🏢 Ambition Recruitment
📍 Sydney