We’re seeking a reliable, diligent and enthusiastic Optical Receptionist to join our friendly team.

About Moore Eyes

Moore Eyes is a locally owned and operated optical practice with clinics in both Rockhampton and Yeppoon. We combine the professionalism of a medical practice with the style and service of a retail environment, offering our patients the best in eye care and eyewear.

About the Role

We’re seeking a reliable, diligent and enthusiastic Optical Receptionist to join our friendly team. You’ll play a key role in delivering exceptional customer service, managing patient appointments and supporting the day-to-day operations of our busy clinics.

Training is provided in-store, so no prior optical experience is necessary — just a outstanding attitude and a willingness to learn.

Key Responsibilities
Greet and assist patients in a qualified, caring and friendly manner (in person and by phone)
Manage appointments, invoices, receipts and patient data accurately
Handle incoming and outgoing emails professionally and efficiently
Provide advice on eyewear selection (training provided)
Process stock orders,



deliveries and returns
Support the smooth running of both Rockhampton and Yeppoon clinics

Skills & Attributes
Excellent customer service and communication skills
Strong organisational and multitasking ability
Accurate data entry and competent computer skills
Qualified presentation and positive attitude
Compassion, patience and enthusiasm for helping people of all ages
Experience in sales, cash handling or phone-based service (advantageous)
Approx. 38 hours per week, starting as casual on the probation period of 6 months
Must be available Saturday mornings (to 1:00 pm) as part of a rotating roster
Must be able to work across both Yeppoon and Rockhampton locations

Why Join Us?

At Moore Eyes, fashion meets science — we offer a supportive team culture, hands-on training and the opportunity to develop skills in both retail and healthcare environments.

If you’re passionate about people and love providing great service, we’d love to hear from you.
J-18808-Ljbffr

📌 Receptionist Rockhampton (Australia)
🏢 Moore Eyes
📍 Australia