At Grace, we've been helping Australians move, store and manage their information for over 100 years. What makes us successful is our people. We invest in our teams through hands-on training, career development and opportunities to grow within the business. It's a place where you can build your skills, achieve your goals and make an impact.

The Role

We're looking for a motivated, customer-focused qualified who enjoys building relationships, identifying sales opportunities and delivering great customer experiences.

You'll manage incoming enquiries, provide tailored removal solutions, prepare quotes and coordinate bookings from initial enquiry through to confirmation. Combining sales, customer service and administration, this is an prospect to take ownership of the customer journey while working towards sales targets.

Key Responsibilities
Manage customer enquiries across phone and email
Prepare tailored domestic and international removal quotations
Identify sales opportunities and promote additional services, including storage and ancillary solutions
Follow up leads,



convert enquiries into bookings and achieve sales KPIs
Coordinate bookings and maintain accurate customer records

About You
Experience in customer service, sales or a similar client-facing role
Confident communicator with strong relationship-building skills
Commercially minded with a focus on achieving results
Robust organisational skills and the ability to manage competing priorities
Comfortable using computer systems and managing administrative tasks
Self-motivated, proactive and eager to learn

The Perks
$65,000–$70,000 base salary Super Uncapped Commission
Structured training, mentoring and access to our Learning & Development program
Genuine opportunities for career progression
Employee rewards and recognition programs
Exclusive employee benefits, including EAP, novated leasing and salary sacrifice
Join a respected, established Australian brand with over 100 years of industry experience

No agencies, please.

📌 Customer Sales Consultant Edinburgh
🏢 Grace Worldwide
📍 Edinburgh