Job Description
/n /n
Excellent communication Skills written & verbal /n
Valuable customer interaction and result oriented /n
Troubleshooting skills
Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues /n
Knowledge of blackberry mail configuration and troubleshooting /n
Escalation Management /n
Excellent communication and organizational skills /n
At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage) /n
Understanding of Microsoft Windows systems and network security concepts /n
Comfortable in working in rotational shifts /n
Valuable in analyzing root cause and providing the resolution /n /n /n Knowledge on corporate banking products, web-based electronic banking platforms and H2H solution./n /n A positive understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage./n /n Excellent presentation, communication, problem solving skills and a team player./n /n A proactive learner and self-starter seeking continuous improvement in all job-related aspects./n Demo Data/n

📌 Network Onsite Support Melbourne (Australia)
🏢 RippleHire
📍 Australia