About the role

Join a remote medical reception team supporting patients and healthcare professionals with effective, professional and compassionate administrative services. This role is suited to someone with experience in medical reception and management who can confidently use IT systems to deliver high-quality remote reception support.

Key responsibilities
Manage incoming calls and enquiries from patients, healthcare professionals and other stakeholders.
Schedule, confirm and manage patient appointments accurately.
Maintain patient records and update information in relevant practice management systems.
Provide professional and empathetic service while handling confidential information.
Coordinate administrative tasks, messages, referrals and follow-up requirements.




Use IT systems and communication tools effectively to support remote reception operations.
Follow established medical administration, privacy and confidentiality procedures.

What we're looking for
Experience in medical reception and management.
Strong IT skills and confidence using computer systems, practice management software and online communication tools.
Excellent communication, organisation and time-management skills.
A skilled, patient-focused approach and robust attention to detail.
Ability to work independently and manage competing priorities in a remote environment.
Understanding of confidentiality and privacy requirements in a medical setting.

📌 Virtual Medical Receptionist Rye (Australia)
🏢 Gemini Health Services
📍 Australia