Credit / Accounts Receivable Officer | Parramatta | $75,000 plus super
The Company:
This well-established, Australian-owned business has operations across regional NSW.
It is known for strong customer relationships and steady growth.
The Shared Services team is based in Parramatta and is now looking for an experienced Credit Officer to join their busy and dynamic team.
The Position:
Reporting to the Shared Services Manager, you'll look after the full collections function for a varied customer base.
You'll keep cash flow healthy and work closely with the Sales team to keep customers trading.
Your responsibilities will include:
Managing collections on overdue accounts and negotiating payment of balances in arrears
Contacting customers to arrange payment, recording what was done and booking the next follow-up in the diary system
Monitoring and reporting on payment deterioration in real time, and raising risks with management early
Processing credit applications and making sure every account has a valid application on file
Creating new master data records and keeping existing ones up to date
Daily banking, receipting and allocation of customer payments
Releasing cash receipts and managing incoming payments
Recording, processing and resolving customer credit claims
Managing customer orders within assigned credit limits
Creating non-standard invoices, and uploading reports and documents to customer accounts
Handling inbound calls,



emails and customer queries, including supplying copy documents
Producing, reviewing and sending out regular credit and collections reports
Working with the Sales team to sort out issues that may hold up payment
The Candidate:
To be successful in this role, you will have:
Previous experience in a Credit Officer and Accounts Receivable role (B2B or trade credit experience is highly regarded)
Hands-on experience with banking, receipting and cash allocations
Confidence negotiating with customers by phone and email, while keeping relationships strong
Strong attention to detail and well-organized follow-up habits
Experience with an ERP systems and solid Excel skills
The ability to manage your own workload and meet deadlines
A team-player attitude, flexibility and a willingness to work closely with Sales and other teams
The Benefits:
Hybrid working arrangement, with WFH 1 day per week
Modern office in Parramatta, close to public transport
Stable, growing Australian-owned business
Supportive team in a collaborative Shared Services workplace
Ongoing training and career development
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Circa $75,000 plus super
That's why we welcome candidates from all walks of life and offer adjustments if needed.
If there's anything we can do to make the recruitment process more comfortable or accessible for you let us know.
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📌 Credit/Accounts Receivable Clerk (Sydney)
🏢 Elements Recruitment
📍 Sydney