Integration Solution Architect – Digital Commerce & Customer Platforms
About the Opportunity
An opportunity is available for an experiencedIntegration Solution Architectto support a large retail environment delivering customer-facing digital commerce and customer platform capabilities across multiple brands and channels.
This is a hands-on architecture role combiningsolution design, integration architecture, technical leadership and engineering.
You will design reusable APIs and integration patterns while remaining close enough to delivery to prototype solutions, review code and guide development teams through implementation and production readiness.
The environment spansdigital commerce, loyalty, identity/CIAM, CRM/CDP, consent management and store platforms, with a strong focus on reusable services and seamless experiences across web and mobile channels.
Key Responsibilities
You will:
Design and deliver integration solutions connectingcommerce, loyalty, identity/CIAM, CRM/CDP, consent and store platforms.
Design reusable APIs and services that support consistent customer experiences across multiple brands and digital channels.
Architect and buildBackend-for-Frontend (BFF) layers, Experience APIs, GraphQL and REST APIs.
Implement API security, policies, versioning and lifecycle management usingAzure API Management.
Establish and maintain anAPI catalogue, including clear contracts, ownership, versioning and reuse standards.
Design event-driven and real-time integration patterns.
Provide hands-on technical leadership through solution design, prototyping, code reviews and development guidance.
Apply AI-assisted development tools while establishing practical guardrails around security, data protection, testing and code quality.
Essential Skills & Experience
Composable / Headless Commerce
Hands-on experience integrating a composable or headless commerce platform,



with experience in platforms such ascommercetoolshighly relevant.
BFF & Experience APIs
Demonstrated experience personally designing and deliveringBackend-for-Frontend layerssupporting web and mobile applications.
GraphQL & REST
Strong practical experience designing and building bothGraphQL and REST APIs.
Azure API Management
Direct implementation experience withAzure API Management, including API design, security, policies and versioning.
API Governance & Reuse
Experience delivering APIs reused across multiple brands or channels and establishing or operating an API catalogue with explicit contracts, ownership and versioning.
Customer Platform Integration
Experience integrating platforms acrossloyalty, identity/CIAM, CRM/CDP and consent management.
Event-Driven Integration
Proven experience implementing real-time and event-driven integration patterns.
Hands-on Engineering
You should be comfortable prototyping solutions, reviewing code and working directly with developers.TypeScript and Node.jsexperience is preferred.
AI-Augmented Development
Practical day-to-day experience using AI-assisted development tools such asCursor, Claude Code or GitHub Copilot, combined with an understanding of appropriate team guardrails.
Highly Desirable
Strongretail or ecommerceexperience.
Experience delivering customer-facing solutions inhigh-availability digital environments.
Experience supporting digital platforms operating acrossmultiple brands and channels.
Experience withstore/POS-to-loyalty integrationswould be particularly valuable.
What's on Offer
This role provides the opportunity to work at the intersection ofmodern digital commerce, API architecture, customer platforms and hands-on engineering.
It will particularly suit an architect who enjoys staying close to technology and delivery rather than operating purely at a conceptual or governance level.
#J-*****-Ljbffr

📌 Integration Solutions Architect (Melbourne)
🏢 Whizdom
📍 Melbourne