Competitive salary + super + staff discounts
Open and lead a brand-new store for one of Australia's fastest-growing parenting retailers
Mosman, you're getting The Memo!
This February, we're opening our tenth retail store, and second in Sydney, and we're looking for an energetic Store Manager to lead it from day one.
Lead your store.
Build your team.
Grow with a retail business that is going places.
Senior Store Manager | Mosman
Full-time
Competitive salary + super + staff discounts
Open and lead a brand-new store for one of Australia's fastest-growing parenting retailers
Mosman, you're getting The Memo!
This February, we're opening our tenth retail store, and second in Sydney, and we're looking for an energetic Store Manager to lead it from day one.
Lead your store.
Build your team.
Grow with a retail business that is going places.
About Us
The Memo started with a list.
It was an "everything you need for a baby" list, passed between friends and refined through every pregnancy, birth and early morning of new parenthood.
That list grew into what we are today: a feel-good parenting destination that cuts through the noise of the babysphere.
We curate the best products, the best advice and the kind of in-store experience that leaves parents (and parents-to-be) feeling confident, informed and reassured.
You've got this.
And we've got you.
About The Role
This is a hands-on leadership role for someone who loves retail, thrives in a fast-paced environment and believes great customer experience is in the details.
Reporting to our National Retail Manager, you'll own the store, the team and the customer experience.
With our Support Office based in Melbourne,



you'll have genuine autonomy to establish and run the store day to day, backed by regular contact with our Retail Leadership team.
As our first Mosman Store Manager, you'll build your team from the ground up and set the tone for everything that follows.
Key responsibilities:
Recruit, train and onboard a brand-new team so every customer gets the full Memo experience from opening day
Lead and develop your team through coaching, mentoring and ongoing support
Build a positive, inclusive and high-performing culture where people feel valued and motivated
Drive sales performance through strong leadership, team engagement and customer-focused service
Create a seamless, supportive and memorable in-store experience for every parent who walks through the door
Run smooth day-to-day operations, including stock management, visual merchandising and compliance
Work closely with our National Retail Manager and Retail Leadership team, sharing ideas and insights that help shape how our stores operate
Lead by example as a true brand ambassador, bringing The Memo DNA to life every day with energy, warmth, initiative and a genuine desire to help
About You
You're an experienced Store Manager who pairs real care with robust customer instinct.
You take pride in running an efficient, welcoming store and know how to get the best out of a team.
You:




Have proven experience as a Store Manager or in a similar retail leadership role
Are a natural leader who inspires, motivates and develops high-performing teams
Are comfortable working autonomously, making decisions and solving problems, while staying connected to a wider team
Communicate clearly and confidently, and build strong relationships with your team and customers alike
Are customer-obsessed and committed to delivering exceptional service
Stay calm, organised and solutions-focused when things get busy
Take ownership of store performance and are driven to hit sales and operational goals
Bring experience in visual merchandising, stock management and retail operations
Are a real go-getter who's eager to grow with us, take on new challenges and step up as The Memo expands
Most importantly, you care.
About your team.
About your customers.
About doing things properly.
Why Join The Memo?
Grow with us.You'll be joining at an important stage of our journey.
As our store network expands, new opportunities will emerge for people who want to grow with us.
Make an impact.You'll shape a brand-new store from day one and see the difference you make in your team, your customers and your results.
Help shape what comes next.We're a purpose-driven brand where your ideas are valued and no two days look the same (in the best way).
You'll have the freedom to own your role, backed by a supportive team that believes anything is possible.
We also offer:
Generous staff discounts
Six weeks paid maternity leave
A vibrant, growing business built on positivity and connection
#J-*****-Ljbffr

📌 Senior Store Manager (Sydney)
🏢 the memo
📍 Sydney