13 Nov
|
Hrs Talent Solutions
|
Canberra
13 Nov
Hrs Talent Solutions
Canberra
HRS Talent Solutions is seeking a Customer Service Help Centre Assistant to read incoming questions, search the employer's approved online help material, and point customers to relevant instructions.
You will explain routine steps in plain language while avoiding policy changes or unverified solutions.
The role emphasizes using approved content, keeping accurate case history, and escalating issues when no article fits.
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📌 Remote Help Center Navigator (Canberra)
🏢 Hrs Talent Solutions
📍 Canberra