Part-Time Receptionist
Rockhampton Veterinary Clinic | VetPartners
Join our friendly and growing team at Rockhampton Veterinary Clinic!
We are looking for an experienced, enthusiastic and compassionate Part-Time Receptionist to join our team.
If you have a minimum of 2 years' reception experience in a veterinary or healthcare setting, enjoy providing exceptional client service and love being part of a supportive team, we would love to hear from you.
About the role
As a Receptionist, you will be an important part of our front-of-house team, helping to create a positive experience for our clients and their pets.
Your responsibilities will include:
Providing warm, friendly and professional customer service
Answering phones and responding to client enquiries
Scheduling appointments and managing the clinic diary
Processing payments and handling general reception duties
Assisting clients with pet insurance and general enquiries
Maintaining accurate client and patient records
Supporting the veterinary and nursing teams with day-to-day clinic operations
Maintaining a clean, organised and welcoming reception area
Providing compassionate support to clients during what can sometimes be difficult times
This is a part-time position and includes participation in a 1-in-3 Saturday rotation.
About Rockhampton Veterinary Clinic
Our recently renovated clinic provides a modern, purpose-built environment for our team and patients.
Our veterinary team are experienced all-rounders, providing a broad range of services including surgery, medical cases, dentistry and ultrasound.
Our Lead Veterinarian, Dr Jess, has a special interest in soft tissue surgery and ultrasound,



while one of our veterinarians has a particular interest in exotic animal medicine.
We are proud to offer a supportive setting where our team can continue to develop their skills while providing high-quality care to our patients.
About you
We are looking for someone who:
Has a minimum of 2 years' reception experience in a veterinary or healthcare setting
Has excellent communication and customer service skills
Is confident handling busy phone lines and a fast-paced reception environment
Is organised, reliable and able to multitask
Has a calm and compassionate approach, particularly when supporting clients through challenging situations
Enjoys working collaboratively as part of a team
Has a genuine love for animals and their people
Is willing to participate in our 1-in-3 Saturday roster
Veterinary reception experience is highly regarded, and familiarity with veterinary practice management software would be advantageous.
Our benefits include
VetPartners Employee Assistance Program (EAP) for you and your immediate family
Access to wellbeing and mental health support
Employee discounts on veterinary services and products
Access to professional development and learning opportunities
Opportunities to connect and collaborate with a large network of veterinary professionals across VetPartners
Access to ongoing training and career development opportunities
A supportive workplace culture that values the wellbeing and development of our people
Interested?
If you are an experienced veterinary or healthcare receptionist looking for a part-time position in a modern, supportive veterinary clinic, we'd love to hear from you.
Apply now to join the team at Rockhampton Veterinary Clinic!
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📌 Receptionist - Rockhampton Vet Clinic
🏢 Vetpartners
📍 Rockhampton