Working as part of a collaborative team in a busy, client‐centred healthcare environment, the Receptionist provides high‐quality reception and administrative support to ensure the efficient day‐to‐day operation of the Speech and Hearing Clinic.
The role involves managing client enquiries, appointment bookings, registrations, referrals, invoicing, and a range of administrative functions.
The successful candidate will have strong communication, organisational, and customer service skills, with the ability to manage competing priorities while maintaining accuracy, professionalism, and confidentiality.
This position plays a key role in delivering a positive experience for clients, clinicians, students, and visitors, and supports the effective delivery of Speech Pathology and Audiology services.
Speech and Hearing Clinic Receptionist Salary: $***** per hour (HEW Level 4) +25% casual loading + 12% superannuation guarantee
Appointment Type: casual
Location: Macquarie University (Wallumattagal Campus, North Ryde) NSW
Key Accountabilities
Provide best practice reception and administrative services for the Clinic and its activities following Clinic protocols.
Manage the booking of appointments to ensure effective use of clinic rooms for clinicians and student placements.
Manage a high volume of inbound and outbound calls and emails with courtesy and empathy.
Manage daily business and administrative operations of the clinic using Microsoft Office applications (Outlook, Word, Excel).
Process client registrations, referrals, invoices and refunds, including processing claims for third‐party funding programs.
Ensure accurate data entry of client information and records whilst preserving confidentiality and privacy.
Respond to, or appropriately escalat e, queries from staff, visitors, and members of the public about the Clinic and its activities.
About You
Ideally, you will have previous reception and administration experience.
Experience within a healthcare setting, preferably hearing and/or speech pathology, is desirable but not essential.
You will be an enthusiastic and professional individual who enjoys interacting with clients to provide best practice customer service in each interaction.
You will enjoy working in a lively environment, have excellent organisational skills, and the ability to prioritise work whilst maintaining a high level of accuracy.




About Us
The Macquarie University Speech and Hearing Clinic provides best‐practice clinical services in Audiology and Speech Pathology.
The clinic is designed to deliver high quality integrated health services and excellence in clinical education.
Clients are seen by either Audiologists or Speech Pathologists with students under supervision as part of their Master's degree programs.
Housed in the state‐of‐the‐art Australian Hearing Hub, the Clinic has excellent facilities and is located alongside key partners.
The Clinic offers a comprehensive range of diagnostic and rehabilitative speech pathology and audiology services to people of all ages with speech and hearing difficulties.
We have 7 audiologists and 7 speech pathologists supported by 3 administrative staff.
We also have approximately 200 student clinical placements on site per year.
Our services help Australians to participate in everyday life – at home, at school, at work or socially.
Role Specific Conditions
Working with Children Check clearance for NSW
NDIS Worker Check (NDISWC)
Immunisation screening for a Category A worker
Criminal History Check
Applications
Application Closing Date: 3 December ****
Miriam Zeidan, Practice Manager, Speech and Hearing Clinic, ******
Diversity & Inclusion & Belonging
A Place Where You Belong.
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work.
We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community.
Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done,



we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.
See how we lead in flexible work to enable an outcome focused and inclusive workplace.
What We Offer?
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
These benefits are designed to support your health, wellbeing, and growth, so you can focus on what matters most: making a difference.
Campus & Location
Discover our beautiful campus.
Just 15km from Sydney's CBD and with access to Australia's only dedicated university metro station, our Wallumattagal Campus in Macquarie Park offers a vibrant and inspiring place to work—right in one of the world's greatest cities.
Take a look at our campus.
Leadership Statement
Hear from our Vice Chancellor Bruce Dowton.
Values
Our values — Collective Ambition, Purposeful Collaboration, Bold Innovation, and Genuine Care — are at the heart of everything we do and by living our values, we unlock the true potential of You to the Power of Us.
Our values guide how we work, lead and support one another.
We know Macquarie is at its best when we live our values every day.
Belonging Statement
Fostering Belonging.
Our Diversity, Inclusion and Belonging Framework ********* and our Flexible Work approach support Macquarie's vision by building a community where everyone truly feels protected and like they belong.
We acknowledge the richness of each individual's identity and the potential that brings.
This diversity amplifies You to the Power of Us and creates an inclusive environment that leads to better outcomes for all.
Through a nurturing and fair environment, we are a workplace that enables you to balance both your personal needs and professional goals.
For further information about how the University, collects, uses and discloses personal information about you, refer to the privacy policy.
#J-*****-Ljbffr

📌 Speech And Hearing Clinic Receptionist (Sydney)
🏢 Macquarie University Employees, Location, Alumni
📍 Sydney