Sunshine Coast & North Brisbane, QLD | Full-Time | Permanent
$160,000 - $180,000 + Super + Company Vehicle
Ready to lead, grow and make a real impact?
Our client is a well-established and rapidly growing business within the Maintenance Plumbing sector, seeking an experienced General Manager to oversee its commercial and residential maintenance operations across the Sunshine Coast and North Brisbane.
This is a fantastic opportunity for an experienced leader who understands the plumbing industry, enjoys developing teams and has a strong commercial mindset.
You'll take ownership of day-to-day operations, drive business growth, manage financial performance and ensure customers continue to receive exceptional service.
We're looking for someone who can lead from the front, build a positive team culture and help take the business to the next level.
THE ROLE
Overseeing commercial and residential maintenance plumbing operations across two regions
Leading, mentoring and supporting a team of plumbers, apprentices and administration staff
Leading the efficiencies in daily operations including scheduling, job allocation, labour productivity/utilisation and service delivery
Developing and implementing business plans, budgets and growth strategies
Managing financial performance, including revenue, profitability and operational costs
Building strong relationships with commercial clients, contractors and key stakeholders
Identifying new business opportunities and driving continued growth
Ensuring high standards of customer service and managing escalated enquiries




Overseeing maintenance contracts, quoting, invoicing and job profitability
Maintaining workplace health and safety standards and industry compliance
Improving systems, processes and operational efficiencies
ABOUT YOU
We're looking for an experienced plumbing professional with strong leadership skills and a genuine passion for growing a business.
Ideally, you'll bring:
Minimum 10 years' experience within the plumbing industry, including maintenance and service plumbing
At least 5 years' experience in an Operations Manager, Branch Manager or General Manager position
Robust understanding of commercial and residential maintenance plumbing
Proven experience managing teams of tradespeople
Excellent financial and commercial awareness, including budgets and P&L; management
Strong organisational, communication and problem-solving skills
Experience managing customer relationships and service contracts
Sound knowledge of Queensland plumbing regulations and QBCC requirements
Relevant plumbing qualifications and current licences
A positive, hands-on leadership style with the ability to motivate and develop others
WHAT'S ON OFFER?
$160,000 - $180,000 + Super + Company Vehicle
Opportunity to lead operations across the Sunshine Coast and North Brisbane
Join a well-established business experiencing significant growth
Genuine opportunity to influence business direction and future success
Supportive leadership team and a strong focus on workplace culture
Long-term career development and progression opportunities
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📌 General Manager (Melbourne)
🏢 Lightning HR
📍 Melbourne