Number of Positions Available: 4 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find current ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters The Salvation Army Australia's Family Violence Stream provides a wide range of services around the country.
We aim to provide a holistic response to women, with and without accompanying children, who are experiencing domestic and family violence and related homelessness, emphasising the principles of empowerment, self-determination, and an acknowledgement of the dynamics of domestic violence in a socio-political context.
About the role We are seeking a compassionate and motivated Family Violence Support Worker to support women and families who have experienced family violence by implementing clientled case plans, addressing immediate needs, and escalating complex situations to senior staff as required.
This casual, role in based in Sydney, NSW.
Salary is in accordance with SCHADS Level 4.
Shift times include 4pm - 1pm, 5pm - 9am and 11pm - 7am.
Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act **** (NSW).
How you will make an impact Provide a welcoming, responsive first point of contact for clients and address urgent or immediate needs.




Work with leadership and case workers to take preventative action in potential high‐risk situations.
Offer information that supports assessment of client needs, issues and circumstances.
Build effective, respectful relationships that encourage self‐determination and active participation.
Support clients to implement case plans in line with TSA case management models and practice standards.
Encourage and empower clients to engage in their case plan goals.
Assist clients to access appropriate support services.
Monitor activities and communicate clearly with relevant staff for smooth handover.
Maintain accurate, up‐to‐date client records and data in accordance with TSA procedures.
Identify risks to clients, staff or TSA and report them promptly to the Team Leader.
Take preventative action to address workplace hazards following TSA procedures.
Report incidents in required formats in line with TSA and funding body requirements.
Identify service gaps and provide recommendations for service improvement to the Team Leader or Program Manager.
What you will bring Certificate IV in social work, welfare, community development or a related field, or equivalent knowledge and skills gained through experience and study.
Experience working in a social service or community support environment.
National Police Check Working With Children Check Completion of compulsory training modules including Code of Conduct, WHS, and Bullying NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity

📌 Support Worker (Sydney)
🏢 The Salvation Army
📍 Sydney