Mars is seeking a seasoned Customer Service transformation lead for the APAC Salesforce deployment.
You will drive a fit-for-purpose CS solution, collaborating with regional teams and the Global COE to ensure adoption and value realization.
The role focuses on requirements gathering, process optimization, and change management across the APAC CS community, with post‐go‐live support and training responsibilities.
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📌 Apac Salesforce Customer Service Transformation Lead (Melbourne)
🏢 Mars
📍 Melbourne
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