If you enjoy building genuine relationships with customers and take pride in keeping things running smoothly behind the scenes of a busy service department, this role in
Bathurst
could be exactly what you have been looking for.
About the role:
As a
Service Advisor
at Peter Warren Automotive, you are the central point of contact between customers and the workshop, making every visit a positive one while keeping the service department organised and efficient.
Your day-to-day will include:
Greeting customers and listening carefully to their vehicle concerns, so every car leaves the workshop with the right work completed
Preparing and following up on repair orders, giving you full visibility of the workshop's workflow
Keeping customers informed with clear, honest updates on vehicle progress and costs
Identifying additional service needs and presenting them in a way that genuinely helps the customer make informed decisions
Coordinating closely with technicians and parts staff, building strong working relationships across the dealership
Handling invoicing and vehicle handovers, wrapping up each job on a high note
About you:
You are someone who communicates with confidence, stays calm when things get busy, and genuinely cares about the experience customers have when they walk through the door.
More about you:
Previous experience in a service advising or customer-facing automotive role will set you up for success here
A current and valid driver's licence is essential
Solid organisational skills mean you can manage multiple jobs and customers without missing a beat




Your ability to explain technical information clearly builds trust with customers who rely on your guidance
Comfortable working within a franchised dealership environment, where process and presentation matter
A genuine interest in cars and vehicle servicing helps you connect with both the team and the customers you serve
The benefits:
Peter Warren Automotive offers a workplace where your contribution is recognised and your career can grow across one of Australia's most established dealer groups.
Benefits include:
A permanent, full-time role providing genuine stability in a supportive regional dealership
Access to ongoing training and manufacturer-backed development programs to sharpen your skills
Employee discounts on vehicles, parts and servicing
A collaborative team culture where experience is shared and good work is acknowledged
The opportunity to build a long-term career within a large, multi-franchise group with locations across NSW, Queensland and Victoria
Peter Warren Automotive Holdings
is one of Australia's largest multi-franchise automotive dealer groups.
We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria.
We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership.
With over **** dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise.
We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
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